We work hard to make sure that shopping with us online is easy. Follow this step by step guide:

1. Find a product:

Find the product you want.

2. Add to Cart:

• Click "Add to Cart".

In the cart menu you can change product quantities or remove products.

• Click 'Checkout'.

3. Log-in or register (if not already logged in)

If you have already registered with us, log-in:

• enter your user name and password
• click "log-in" 

If you haven't registered with us, please complete the online form. For more information on registering with us, view Registration and log-in. 

4. Delivery Information

• Please check that your shipping details are correct before clicking "continue". You can also choose to deliver to another address here.
• Choose Shipping Method and
• You can add further details if you deem necessary.
• Click "Continue"

If you order a large item, we will contact you to arrange a delivery date. 

5. Payment Information:

• Choose your preferred payment method and click "Continue"

6. Confirmation:

Enter or confirm your billing address and if you chose credit card as the payment method, please enter your card payment details.
Check if the delivery address is correct and click "confirm order" to proceed.

7. Your order has been processed!

 We create your order and give you the reference number online.

NOTES:

• You can cancel the order at any time during the process with no charge. The order is only placed after click on "confirm order" at the final stage.
• If you are logged into your account your order will be saved automatically and you can return at a later stage to complete it if you wish to.

For any complaints/comments please contact us through the enquiry box at the "contact us" section of the website.

Why do I have to register before I buy?

• Saves time when purchasing as you will not have to enter your personal details each time you visit our site
• Provides us with the information we need to deliver your product and contact you if necessary.
• Securely access details of your order

 How do I register?

• Create an account by clicking "Create an Account" at the top of the site
• Follow the prompts to complete the registration form. Fields marked * are mandatory.
• Please remember to enter a valid phone number so that we can contact you in the event of a query.
• After entering your personal details click "continue".

What if I need to change my details?

Update your personal details at any time:

• Log in to your account at any time to change your details
• Check and, if necessary, edit your details each time you purchase

What if I forget my password?

Click "Log In" and then click the option "Password forgotten? Click here" and enter the email address you registered with and click "Continue"

A new password will be sent to your email address - you can change this password by logging in to your account.